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  • HOW DO YOU COMMUNICATE WHILE PET SITTING?
    Clients can communicate with us through our app, email, or text. Our app allows clients to: - Receive an email with notes about the visit - Track walks with GPS - Request pet bathing and sitting appointments - Receive pictures and videos of their pets. all in one location in the palm of your hand. I work interchangeably with my software and app. For those who feel more comfortable with software than the app, you will receive updates via email through Doggie Dashboard. Emails will look like this:
  • WHAT ARE YOUR HOURS?
    Office hours: Monday to Saturday from 8 am to 8 pm Sundays from 10 am to 12 pm. Our drop-in home visit : Monday-Sunday 8 am to 7 pm. Daycare hours: Monday-Friday 8:00 am-6:30 pm Boarding & Taxi hours: Pet boarding & Taxi hours align with our office hours. NO PICK UP AND DROP OFF ON Easter, Christmas Eve, Christmas Day, and New Year's Day. All other Holiday pick up and drop off times 8 am-12 pm missed the window must pick up or drop off the next day. *Please note that all service requests are processed during business hours.*
  • ARE MEET AND GREETS/ CONSULTATION FREE
    Yes! They are also required. We must meet with you and your dog at our location or home to ensure we are a good fit before any care or visits are provided.
  • ARE YOU INSURED AND BONDED?
    Yes, we are insured, bonded, and have undergone background checks for clearance.
  • WHAT AREAS DO YOU COVER FOR HOME VISITS?
    Our home visit services extend to a 5-mile radius from our location.
  • WHAT TIME CAN I EXPECT THE DROP-IN HOME VISIT TO OCCUR?
    We will arrive within the requested block time. If pets require medication at specific times, please provide those times so we can accommodate them accordingly. Our drop-in home visits are scheduled within three-time blocks per day, as follows: * Morning (between 8am-11am) * Midday (between 12 pm - 2pm) * Evening (between 4pm - 7pm) You can request up to three visits a day.
  • WHAT ARE YOUR REQUIREMENTS?
    Overnight ​ Pet parents and fur doggie meet and greet Required. Service contract and Liability Form All cats and dogs must be in good health and free from communicable diseases, illnesses, and parasites. Copy of vaccination records Dogs Vaccines- DHLPP * Rabies * Bordetella​ Cats Vaccines- Rabies * FVRCP Pocket Pets/Exotic- Good Health Certificate from vet, Rabbits need Pasteurella and Filavac Vaccine and Rabies (if applicable) Payment in Full when we receive your pet. If you OPT out of purchasing in house food. We need their food All pets ages 7months an up must be fixed Accept dogs and cats at age 4months and Older Friendly Pets ONLY! Pet Bathing Pets are required to have rabies shots.
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